SANDWELL ASIAN FAMILY SUPPORT SERVICE

“Excellent” was the response of the Commission for Social Care Inspection (CSCI) following a quality inspection of SAFSS domiciliary care service.

The Annual Quality Assurance Assessment (AQAA) assesses how well outcomes are being met for South Asian children, young people and adults who have a disability.

CSCI surveyed SAFSS service users, their parents and carers, and staff – and the feedback highlights the organisation’s achievements in meeting the needs of South Asian children and young people who have a disability.

In particular the AQAA notes how SAFSS meets equality and diversity standards and how religious and language needs are accomodated through appointing South Asian staff.

The development of appropriate communication tools was also noted, including the use of Picture Exchange Communication System (PECS), Makaton and flash cards.

The AQAA assessment follows a successful full inspection of the domiciliary care service in February 2008 for which the service was awarded a rating of 3* Excellent.

Sandwell Asian Family Support Service (SAFSS) provides a range of services for South Asian children, young people and young adults who have a range of disabilities. SAFSS currently runs an after school club, domiciliary care (care at home service), liaison and outreach service, a youth group and parents and carers support group. All SAFSS’ service users are of South Asian origin (Bangladeshi, Indian and Pakistani) and are aged 0-40 years.

To see SAFSS latest inspection report please click on the SAFSS Inspection Reports link or go to www.csci.org.uk

For further information on our domiciliary care service please contact Hardeep Sandhu on (0121) 558 2198 or childrens.safss@btconnect.com.